Employee Experience. Reimagined.
A platform designed to understand the entire employee experience
Retain your key people
Honest feedback. Without fear.
Decisions backed by data
Spot the early signals of dissatisfaction before they turn into resignations. Continuous measurement. Real-time insight.
A safe space where employees can speak openly about what they truly experience. Anonymous or identified — on their terms.
Clear, actionable insights that give HR the confidence to lead with strategy — not assumptions.
Retain your key people
Spot the early signals of dissatisfaction before they turn into resignations. Continuous measurement. Real-time insight.
Honest feedback. Without fear.
A safe space where employees can speak openly about what they truly experience. Anonymous or identified — on their terms.
Decisions backed by data
Clear, actionable insights that give HR the confidence to lead with strategy — not assumptions.
Segment Report
Share what works.
Spot what doesn’t.
InsightSofa displays eNPS by department in one clear, comparable view. Quickly identify high-performing teams as sources of proven best practices. At the same time, spotlight weaker areas as priorities for deeper analysis and decisive action.
Show data from United Kingdom, segmented by Departments during last 3 months
Level 1 / Level 2 Report
The drivers of satisfaction
Instantly see what truly shapes the employee experience. Explore the data from any angle — by department, across the entire company, by seniority, role, or even by individual manager. Focus on what matters most. And lead with clarity.
Show data from United Kingdom, filtered by department Marketing during last 3 months
For the entire organization
A deep understanding
of your company
HR director
Identify turnover risks early and gain the data you need to drive targeted engagement initiatives.
CEO
See the health of your company in clear numbers — and lead performance through a strong, intentional culture.
Department manager
Get concrete feedback on your team and clear direction to elevate your leadership.
Happiness Manager
Measure the real impact of your initiatives and systematically strengthen employee satisfaction.
Want these insights in your company?
Employee feedback collection
How do you get the data?
With InsightSofa, you have three core ways to collect feedback. But one stands above the rest: focus on transactional data — the moments that reveal the most honest, valuable truth about the employee experience.
In real time
Lifecycle measurement
Lifecycle surveys run fully automatically through InsightSofa’s integration with your HR system. They capture employee satisfaction at every key milestone — delivering timely insight exactly when it matters most.
InsightSofa Channels
Feedback where employees already speak up.
Interaction
Feedback people enjoy.
Surveys that draw them in.
Interactive surveys open a real dialogue between the employee and the company guide — right in the moment of responding. Instead of a one-sided form, it becomes a conversation. Natural. Clear. Human.
Gamification adds lightness and motivation. Responses become more honest. Engagement rises.
What used to be a company survey turns into an experience with energy — and insight that goes deeper.
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Heatmap
AI-powered topic analysis
Instantly see what truly shapes the employee experience. Explore the data from any angle — by department, across the entire company, by seniority, role, or even by individual manager.
Show data for United Kingdom, filtered by department Marketing during last month
Predictive Analytics
See what’s ahead.
And make the right decisions.
InsightSofa analyzes your historical data to predict how your customer experience will evolve. So you can clearly see whether you’re moving in the right direction—or exactly where it’s time to make a change.
Show data from Germany, by segment Woman Fashion
Opportunities
Spot issues before they surface
The moment the system detects a specific topic, it instantly assigns it to the responsible employee or manager. The right insight reaches the right person — without delay, without forwarding, without losing context.
Opportunities are fully powered by AI. The system analyzes every survey, every question, every response — including open-text comments. Based on the opportunities you define, AI searches for meaningful matches. The moment it finds one, it opens a case and automatically assigns it to the right person. You uncover room for meaningful improvement in employee satisfaction — and prevent unwanted turnover before it happens.
Design
Beautiful. And built to perform.
Every survey reflects 14 years of employee experience expertise. The result? Exceptional response rates — and a design that leaves your employees with a genuine wow impression.
Employee Profiles
A Complete View.
Of Every Employee.
With InsightSofa, all employee insights live in one place — from satisfaction history and feedback to the evolution of their overall experience. Automatic alerts notify you the moment something starts to shift. So you can act early, with confidence.
Coming soon
Say “Hello” to Voice surveys
Respondents can start the survey whenever it suits them. They speak naturally, in their own words. AI understands their responses, structures them, and automatically completes the entire survey. If something’s missing, it simply asks a follow-up question.
Real-World Success Stories
InsightSofa
This is Employee Experience
redefined for how business works today.
Try our CX profitability Calculator.
