https://www.insightsofa.com/cs/kolik-odpovedi-v-cx-opravdu-staci/ 2026-08-18T07:04:51+00:00 https://www.insightsofa.com/how-many-responses-in-cx-are-actually-enough/ 2026-08-18T07:00:46+00:00 https://www.insightsofa.com/one-complaint-is-a-gesture-ten-identical-ones-are-a-system-failing/ 2026-08-11T05:00:01+00:00 https://www.insightsofa.com/cs/jedna-stiznost-je-gesto-deset-stejnych-je-system-ktery-selhava/ 2026-08-11T05:00:01+00:00 https://www.insightsofa.com/ondrej-borovicka-cx-needs-to-move-from-knowing-to-doing/ 2026-08-05T10:03:57+00:00 https://www.insightsofa.com/cs/ondrej-borovicka-cx-se-musi-posunout-od-knowing-k-doing/ 2026-08-05T10:03:06+00:00 https://www.insightsofa.com/cs/nejuprimnejsi-zpetna-vazba-neprijde-na-vyzvani/ 2026-07-30T06:00:16+00:00 https://www.insightsofa.com/the-most-honest-feedback-never-comes-when-you-ask-for-it/ 2026-07-30T06:00:16+00:00 https://www.insightsofa.com/from-map-to-action-making-sure-your-journey-map-doesnt-end-up-in-a-drawer/ 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https://www.insightsofa.com/cs/kristyna-komsa-cx-musi-byt-v-dna-firmy-nejen-v-prezentaci-pro-vedeni/ 2026-07-08T05:49:19+00:00 https://www.insightsofa.com/kristyna-komsa-cx-has-to-be-in-a-companys-dna-not-just-in-a-presentation-for-management/ 2026-07-08T05:43:11+00:00 https://www.insightsofa.com/gdpr-and-feedback-collection-where-cx-teams-most-often-go-wrong/ 2026-07-07T08:27:28+00:00 https://www.insightsofa.com/cs/gdpr-a-zpetna-vazba-kde-cx-tymy-nejcasteji-chybuji/ 2026-07-07T08:13:37+00:00 https://www.insightsofa.com/your-cx-team-cant-save-the-customer-the-of-the-company-can/ 2026-06-29T13:18:26+00:00 https://www.insightsofa.com/when-a-metric-becomes-a-target/ 2026-06-29T13:10:06+00:00 https://www.insightsofa.com/cs/kdyz-se-z-metriky-stane-cil/ 2026-06-29T13:09:48+00:00 https://www.insightsofa.com/cs/vas-cx-tym-zakaznika-nezachrani-zbytek-firmy-ano/ 2026-06-29T13:08:30+00:00 https://www.insightsofa.com/jiri-landovsky-candidate-isnt-a-number-in-a-queue-theyre-a-customer/ 2026-06-24T05:00:39+00:00 https://www.insightsofa.com/cs/jiri-landovsky-kandidat-neni-cislo-ve-fronte-je-to-zakaznik/ 2026-06-24T05:00:39+00:00 https://www.insightsofa.com/radka-marsalova-cx-isnt-about-measurement-its-about-running-the-business/ 2026-06-17T10:07:42+00:00 https://www.insightsofa.com/cs/radka-marsalova-cx-neni-o-mereni-je-o-rizeni-firmy/ 2026-06-17T06:28:26+00:00 https://www.insightsofa.com/5-cx-brunch-11-6-2026-prague/ 2026-06-12T11:19:13+00:00 https://www.insightsofa.com/cs/5-cx-brunch-11-6-2026-praha/ 2026-06-12T11:13:04+00:00 https://www.insightsofa.com/1-cx-brunch-28-9-2025-prague/ 2026-06-12T11:01:39+00:00 https://www.insightsofa.com/2-cx-brunch-29-1-2026-prague/ 2026-06-12T11:01:31+00:00 https://www.insightsofa.com/3-cx-brunch-5-3-2026-prague/ 2026-06-12T11:01:23+00:00 https://www.insightsofa.com/4-cx-brunch-16-4-2026-prague/ 2026-06-12T11:01:14+00:00 https://www.insightsofa.com/cs/3-cx-brunch-5-3-2026-praha/ 2026-06-12T11:00:33+00:00 https://www.insightsofa.com/cs/1-cx-brunch-28-9-2025-praha/ 2026-06-12T11:00:22+00:00 https://www.insightsofa.com/cs/2-cx-brunch-29-1-2026-praha/ 2026-06-12T11:00:15+00:00 https://www.insightsofa.com/cs/4-cx-brunch-16-4-2026-praha/ 2026-06-12T11:00:07+00:00 https://www.insightsofa.com/cs/proc-cx-manazeri-prohravaji-v-boardroomu-a-jak-to-zmenit/ 2026-06-15T06:00:34+00:00 https://www.insightsofa.com/why-cx-managers-lost-in-the-boardroom-and-how-to-change-that/ 2026-06-15T06:00:34+00:00 https://www.insightsofa.com/customers-wont-fill-in-your-survey-theyll-fill-in-this-one/ 2026-06-10T06:00:29+00:00 https://www.insightsofa.com/cs/zakaznici-vas-pruzkum-nevyplni-tenhle-ano/ 2026-06-10T06:00:29+00:00 https://www.insightsofa.com/cs/louceni-s-odchazejicim-zakaznikem-jako-strategicka-prilezitost/ 2026-06-02T06:00:25+00:00 https://www.insightsofa.com/saying-goodbye-to-a-departing-customer-as-a-strategic-opportunity/ 2026-06-02T06:00:25+00:00 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https://www.insightsofa.com/cs/renata-novotna-skutecny-problem-je-obvykle-uplne-jinde/ 2026-05-15T06:55:51+00:00 https://www.insightsofa.com/onboarding-as-the-most-underestimated-phase-of-the-customer-journey/ 2026-05-05T09:36:51+00:00 https://www.insightsofa.com/cs/onboarding-jako-nejpodcenovanejsi-faze-zakaznicke-cesty/ 2026-05-05T09:34:53+00:00 https://www.insightsofa.com/what-is-the-customer-journey-in-b2b-and-why-does-it-differ-from-b2c/ 2026-05-07T06:00:07+00:00 https://www.insightsofa.com/cs/jaka-je-zakaznicka-cesta-v-b2b-a-proc-se-lisi-od-b2c/ 2026-05-07T06:00:07+00:00 https://www.insightsofa.com/cx-in-a-small-company/ 2026-04-30T06:00:26+00:00 https://www.insightsofa.com/cs/cx-v-male-firme/ 2026-04-30T06:00:26+00:00 https://www.insightsofa.com/cs/proc-zakaznici-lzou-v-pruzkumech-a-co-s-tim/ 2026-04-28T06:00:45+00:00 https://www.insightsofa.com/cs/metrika-kterou-ma-cx-tym-v-rukou-a-nepouziva-ji/ 2026-04-21T06:00:28+00:00 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