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About InsightSofa

InsightSofa is a customer experience management platform that collects real-time feedback across key customer touchpoints. It combines standard CX metrics with AI-driven insights to help companies quickly understand what drives satisfaction and loyalty—backed by 14 years of proven know-how and fast implementation.

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© InsightSofa. All rights reserved. Part of the ROUCEK Group.

© InsightSofa. All rights reserved. Part of the ROUCEK Group.

Customer and Employee Experience Platform

Customer and Employee Experience Platform

We're launching the online CX Academy with the Certified CX Professional course.

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A new digital magazine dedicated purely to Customer Experience. Explore X Pulse.

Visit X Pulse

Reserve your spot at the next CX Brunch community meetup in Prague. Registration is now open.

Reservation

Spouštíme první českou online CX Academy s kurzem Certifikovaný CX Profesionál.

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Nový digitální magazín věnovaný čistě Customer Experience tématice. Prozkoumejte X Pulse.

Navštívit X Pulse

Rezervujte si místo na dalším komunitní setkání CX Brunch v Praze. Rezervace jsou otevřeny.

Rezervace
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