About us

InsightSofa is global provider of Customer Experience Management (CEM/CX) solutions. Our cloud based software enables to identify improvements leading to high customer retention and satisfaction. Reduce customer churn and maximize the power of positive word-of-mouth to increase your customer lifetime value.

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Become Our Partner

Passionate about CX and building a modern customer oriented organisation? Are you a newbie or have you already won many marketing battles and helped other clients to a crowd of satisfied customers?


Measuring and including customer and employee satisfaction as one of company’s KPIs is a reliable way of creating and maintaining profitable businesses around the globe. Real life case studies show direct correlation between customer and employee satisfaction and business profitability.


Working with us means that you have a unique opportunity to join international team of professionals. Wherever in the world you are.


Let us hear what you have to offer and get in touch today.

Our offices


t: +420 478 048 900
t: +420 478 048 904

e: info@insightsofa.com